Lift-assist service with balance and safety checks — across Scottsdale, Kierland, Paradise Valley, Phoenix, Cave Creek, Desert Ridge, McCormick Ranch.
A failed counterbalance can make your garage door too heavy to lift and leave the opener straining. You may notice a sudden bang, a gap in a coil, or a door that stops partway up. Keep the door still and do not keep pressing the opener button; a tensioned component or unsupported door can cause injury.
Torsion coils twist on a shaft above the opening to counterbalance the door. Extension coils stretch beside the horizontal tracks and require safety cables to restrain them if one breaks. These components must match the door’s weight and height, along with its drums and wire size. Many standard residential torsion units are rated for around 10,000 cycles. One cycle is a full opening and closing.
Our crew checks the counterbalance setup and connected hardware, then selects parts suited to your door. When a door has 2 coils, we usually replace the pair to keep the lifting force balanced. Our truck carries coil options, safety cables, winding bars, and common hardware. We use winding bars for this work, then check door balance and safety reversal before we leave.
A worn or broken spring can make your garage door feel heavy or stop short. Summer afternoons here average about 105°F, and about 173 days a year reach 90°F or hotter. Heat is part of the local setting, but it does not tell us why a spring failed. Our crew checks the spring’s condition and size, door balance, cables, drums, and bearings before fitting a replacement. We test the door by hand and make sure the opener is not carrying the door’s weight.



A person from our crew answers your call and asks what you noticed, whether the door is stuck, and if you can see a gap in a coil. Please leave the door in place until it can be inspected.
On site, we examine the counterbalance assembly, door, cables, drums, and bearings. We state the full quote before any work begins.
We install counterbalance coils matched to the door and its hardware. If the door has paired coils, we usually replace both to maintain balanced lifting; we use winding bars for the work.
Before we leave, we check the door’s balance, powered travel, and safety reversal. We also check that the photo eyes are aligned and working.
Starting prices. A door has two lift cables and one or two springs; the exact price depends on the door, the hardware grade and how many parts are replaced, and is confirmed on site before any work starts.
Tell us what your door is doing and we'll call you right back. Starting prices are on our pricing page; the exact price depends on the door, parts, and size, and you get it on site before any work starts.
Camelback Garage Door Repair Expert of Kierland
16220 N Scottsdale Rd Ste 300
Scottsdale, AZ 85254
Phone: (480) 553-9734
Email: info@camelbackgaragedoorrepairkierland.com
Hours: Open 24 hours, 7 days a week